Labelling & Adding Notes to Calls after Hangup

Written by Yann
Updated over a week ago

Once a call is ended you can label the call and add notes for follow-up. These notes will be posted to the appropriate Slack channel.
To make it easier for you to categorize call, the following categories are available through a drop-down menu

HR
Billing
Sales
Support
Marketing

You can also add text notes that will be sent to the appropriate Slack channel
Once you've finished, press "SAVE" and all the information will be available in the appropriate Slack channel