Dear Customer,

Italy's Ministry of Interior and the Data Protection Authority have demanded that telecoms operators provide the country's law enforcement authorities with electronic access to end user data (see Italian Data Protection Authority Policy Opinion, MeasureNo. 244/2014).

As an operator within Italy, Ottspott is obligated to participate in the ETNA system and obtain all necessary information from its customers.

Required end user details:

  1.  Name
  2.  Address
  3.  VAT
  4.  Signatory name
  5.  Signatory tax code (CodiceFiscale)
  6.  Signatory birth date andlocation
  7.  Signatory nationality
  8.  Signatory photo ID proof

This can take up to 3 business days. We will inform you whether the documentation has been approved or declined.

At Ottspott, we appreciate that these regulatory changes may have an impact on you. We are committed to providing the best service to all of you.
The Ottspott team will be able to offer any guidance you may need around this.

If you have further questions please do not hesitate to ask us.

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