Dear Customer,

We make reference to the Decision no2018-0881 published in July 2018 by the French Regulatory Authority, ARCEP which we attach here.
This decision outlines the new rules regarding the numbering plan and impacts the way you can utilise Ottspott services.

In order to align our services with these regulatory actions Ottspott is implementing the following changes:

  • Geographic numbering: You are now required to provide, a valid proof of address within the geographical area of the number (an enterprise registration certificate) and a valid proof of ID (government-issued ID cards, passports or driver’s licenses), after subscritpion or for extra numbers.

All these changes will have immediate effect. This means that numbers which are currently activated and in use by you will not be impacted by these new rules.

At Ottspott, we appreciate that these regulatory changes may have an impact on you. We are committed to providing the best service to all of you.
The Ottspott team will be able to offer any guidance you may need around this.

If you have further questions please do not hesitate to ask us.

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