As soon as you have enabled your Office Hours with your own custom hours you can choose the settings for the "Closed Call Rules".
- Voicemail, here the caller is redirected immediately to voicemail.
- Hangup, the call hangs up directly.
- External number, please specify the external number and the call is redirected to this number.
- Outside business hours message, upload your own .waw audio file and it will be played when your office is closed.