Activate the Intercom integration :
- Once connected to Ottspott please go to the "Integrations" section
- Click on the "Connect with Intercom" button
- An Intercom chat window will automatically open. Please click on the "Connect" button to authorize the integration.
How does it look now in Intercom ?
In the Intercom "Log Activity" section, you can now click on a contact: you will see all the call log activity (inbound and outbound calls + voice mails).