What is Ottspott ? | ottspott

What is Ottspott ?

Ottspott is a Slack add-on (Ottspott is not created by, affiliated with, or supported by Slack Technologies, Inc.) that allows Slack teams to manage their phone customer support 100% inside Slack, without having to switch between different apps. 

If you need any help in setting up Slack, please go to: https://get.slack.help/hc/en-us