Knowledge base | ottspott

What happens in Slack when I install Ottspott ?

As soon as you have authorized Ottspott through the Slack authentication, an "#Ottspott_calls" channel will be created. As a team owner or admin, you will be automatically member of this channel.

Ottspott does not send direct messages to other team members, so it's up to you to invite your team mates to the #Ottspott_call channel.

We recommend to invite the team members who are supposed to handle support phone calls.