Knowledge base | ottspott

Integrate Ottspott with Hubspot

Activate the Hubspot integration :

Please note: This integration has to be done by each Ottspott user

  1. Once connected to Ottspott please go to the "Integrations" section
  2. Click on the "Connect with Hubspot" button
  3. A Hubspot chat window will automatically open. Please enter your Hubspot ID credentials and submit to authorize the integration.
  4. A second Hubspot chat window will appear. Please authorize the integration between Ottspott and Hubspot.

How does it look now with Hubspot?

Now that the Ottspott desktop app is active, when you receive a call from a Hubspot contact, you will see in the Ottspott app the all the information about the contact who is calling, just by clicking on the Hubspot logo.

How to activate the engagement creation in Hubspot ?

Please check this article: https://ottspott.groovehq.com/knowledge_base/topics/hubspots-engagement