Activate the Hubspot engagement with Ottspott :
The Ottspott/Hubspot integration must be active.
Please check this article : https://ottspott.groovehq.com/knowledge_base/topics/integrate-ottspott-with-hubspot
Please note: This integration has to be done by an Hubspot Admin and is activated for the Ottspott Team
- Once connected to Hubspot please go to the "Integrations" section in your profile & preference Hubspot user.
- Create our generate an Hubspot API Key .
- Please copy this API Key and keep it.
Past your Hubspot API Key to Ottspott :
- Once connected to Ottspott please go to the "Integrations" section.
- Please click on the "Expand" button for the Hubspot integration and copy the example URI for the webhook. eg: https://ottspott-webhooks.apidaze.io/hubspot/hubspot_create_engagement.php?hapikey=1891f543-7f7e-4e16-b393-8398c3b0bgm7
- remove the value after the "=" by your Hubspot API Key.
- Please go to the "Webhooks" tabs in "Numbers management" section.
- Past The URI webhook with your Hubspot API Key on each Call Action you would like to see in your Hubspot Contact.
What's happend in Hubspot :
For each contact you can see an engagement when a call is placed, received, a voicemail or recording is left.