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Getting started with Ottspott
Welcome to the Ottspott Knowledge Base
What is Ottspott ?
Number Porting: how to transfer your existing phone numbers to Ottspott
Why should I immediately install the Ottspott Desktop App ?
Why should I use Ottspott for phone support ?
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Desktop App + Click to Call Chrome extension
Get the Ottspott Desktop app
Get the Click to Call Chrome extension
How to transfer calls with the Desktop App ?
Setting up your Ottspott preferences
What happens in Slack when I install Ottspott ?
Registration and Login
Choosing your Ottspott number
Adding an extra number
Managing Calls by Forwarding to another number
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Integrate Ottspott with Zendesk
Integrate Ottspott with Zapier
Integrate Ottspott with Pipedrive
Integrate Ottspott with Nimble
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Making and Receiving Calls with Ottspott
Answering an inbound call
Making outbound calls with a bot command
Making outbound calls using a Slack slash command
Labelling & Adding Notes to Calls after Hangup
Using Ottspott Bot commands inside Slack
Available Ottspott bot commands inside Slack
Using Ottspott Slash Commands inside Slack
Getting online help on Ottspott slash commands
Available Ottspott Slash Commands
Sending and Receiving SMS with Ottspott
SMS enabled on all US/Canada numbers (excluding toll free numbers)
SMS (outside US & Canada) only available for mobile numbers
How to send an SMS inside Slack
How to receive SMS inside Slack
Mobile Client (Android & iOS)
Configuring a mobile SIP account with Linphone (iOS & Android)
Configuring your mobile SIP account with Zoiper (Android + iOS only for US users)
Managing Audio-Conference Calls with Ottspott
Launching an audio-conference call from a bot command
Launching an audio-conference call with a slash command
Add participants to an audio-conference call
Billing & Payments
How to add call credits to my account ?
How to Import your Contacts from GMail Contacts
Import Contacts from a CSV file
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