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Getting started with Ottspott
What is Ottspott ?
Welcome to the Ottspott Knowledge Base
What are the pre-requisites for using Ottspott ?
Number Porting: how to transfer your existing phone numbers to Ottspott
Why should I immediately install the Ottspott Desktop App ?
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Ottspott Phone Widget
Creating my first Ottspott Phone Widget
Widget is Open - Possible displays on your website
Closed Widget - Possible displays on your website
Ottspott Phone Widget - Slack notifications for your Call Agent
Ottspott Phone Widget - Hubspot integration
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Desktop App + Click to Call Chrome extension
Get the Ottspott Desktop app
Get the Click to Call Chrome extension
How to manage a second line on Desktop App ?
Ottspott Chrome Notifications (Mac OS)
How to transfer calls with the Desktop App ?
Setting up your Ottspott preferences
Cascade unanswered calls to Voicemail or to another Ottspott number
What happens in Slack when I install Ottspott ?
Registration and Login
Choosing your Ottspott number
Adding an extra number
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Integrate Ottspott with Zendesk
Integrate Ottspott with Hubspot
Integrate Ottspott with Gorgias
Integrate Ottspott with Pipedrive
Integrate Ottspott with Salesforce
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Making and Receiving Calls with Ottspott
Answering an inbound call
Making outbound calls with a bot command
Making outbound calls using a Slack slash command
Labelling & Adding Notes to Calls after Hangup
Using Ottspott Bot commands inside Slack
Available Ottspott bot commands inside Slack
Using Ottspott Slash Commands inside Slack
Getting online help on Ottspott slash commands
Available Ottspott Slash Commands
Sending and Receiving SMS with Ottspott
SMS enabled on all US/Canada numbers (excluding toll free numbers)
SMS (outside US & Canada) only available for mobile numbers
How to send an SMS inside Slack
How to receive SMS inside Slack
Mobile Client (Android & iOS)
Configuring a mobile SIP account with Linphone (iOS & Android)
Configuring your mobile SIP account with Zoiper (Android + iOS)
Managing Audio-Conference Calls with Ottspott
Launching an audio-conference call from a bot command
Launching an audio-conference call with a slash command
Add participants to an audio-conference call
Billing & Payments
How to Set Auto Refill Balance
How to add call credits to my account ?
How to Import your Contacts from GMail Contacts
Import Contacts from a CSV file
Classifying Calls with Call Tags
How to Tag a Call
How to Create a New Tag
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