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Welcome to the Ottspott Knowledge Base
What is Ottspott ?
Why should I use Ottspott for phone support ?
What are the pre-requisites for using Ottspott ?
What are Ottspott's main features ?
Setting up your Ottspott preferences
Registration and Login
What happens in Slack when I install Ottspott ?
Choosing your Ottspott number
Choosing a German Ottspott number (new)
Forwarding calls to the Ottspott Voice Mail Box
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Making and Receiving Calls with Ottspott
Answering an inbound call
Making outbound calls with a bot command
Making outbound calls using a Slack slash command
Labelling & Adding Notes to Calls after Hangup
Managing Audio-Conference Calls with Ottspott
Launching an audio-conference call from a bot command
Launching an audio-conference call with a slash command
Add participants to an audio-conference call
Using Ottspott Slash Commands inside Slack
Getting online help on Ottspott slash commands
Available Ottspott Slash Commands
Chrome App (Mac & Windows)
Billing & Payments
Mobile App (2017)
Integrate Ottspott with Intercom
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